EMPLOYMENT OPPORTUNITIES

Join our Customer Service Representative (CSR) team and help deliver excellent customer care to our amazing patrons.  CSRs process single ticket sales and subscription orders over the phone, email, and in person at the theater. CSRs will work performances evenings and weekends distributing will call, walk up sales, and assisting patrons at the window. CSRS will continuously expand product knowledge to ensure accurate information, resolve customer questions, and deliver a high level of service.

Our part-time Customer Service Representative positions pay rate is $15 per hour.

Working closely with the Artistic Directors, General Manager, Company Manager, Artistic Staff, and Visiting Artists, the Artistic Planning Coordinator provides high-level administrative and logistical support for all Artistic Department and Company dancer activities. The Artistic Planning Coordinator is responsible for Company-related scheduling, casting documents, and class/rehearsal/studio matters.

In addition to adaptability and attention to detail, this position requires someone who is adept at building and adjusting complex schedules, well-organized, self-starting, and decisive. The Artistic Planning Coordinator must be proactive and solution-oriented with the ability to manage concurrent responsibilities effectively while maintaining clear communication with leadership and across departments.

In the Help Desk I role, you'll provide exceptional customer support to staff while providing technical support by phone, email, remote services, and onsite visits for our users. In this role, you will be responsible for supporting all users approved devices, approved software, network connectivity, communicating with users, working with a team on the Service desk, some server administration and documenting work performed.

We are looking for a Seasonal Sales Associate to help in Houston Ballet retail store. In this role, you will greet customers and provide them with product information or suggestions. Your other tasks involve keeping the sales floor clean, organized, and stocked with inventory. Since this is our busy season, we serve a high number of customers throughout the day. Employees must follow company policy and uphold brand standards at all times. Seasonal hourly salary starts at $15.00.

The Ticketing Services Associate will be cross-trained and responsible for supervisory duties of the box office team in support of the Box Office Managers and the Audience Services Manager. They will assist in the daily and business operations of the Box Office as well as the duties and responsibilities assisting with front of house and audience services coordination and operations during performances. 
This position requires evening and weekend work, in sync with the season performance schedule and adaptability to shift between various functions as needed. 

Houston Ballet, one of the nation's preeminent ballet companies and ballet academies, has a history spanning more than fifty years. The purpose of the Archive Project is to safeguard the legacy of Houston Ballet and implement systems that will streamline the usage, creation, and storage of archival documents across the organization. The primary components of the project are: 1) completion of inventory of the collection and implementation of a long-term project to create a searchable catalog for archival materials; 2) archival-quality digitization of prioritized analog video materials; and 3) improved systems for accessing and preserving archival materials used in the company's daily activities, including creation of manuals, workflows, and protocols.

The Associate Director of Ticketing Services helps to lead the strategy and systems connecting patrons to Houston Ballet performances, from purchase through attendance. Reporting to the Director of Ticketing Services, this role assists with Tessitura administration for the Marketing Department, pricing support, reporting accuracy, and patron services standards, as well as lead segmentation and patron data analysis to support audience development.

The position works collaboratively to support Development, Artistic Planning, Education & Community Engagement, IT, Finance, and Executive Leadership.

This is full-time, in-person position located in Houston, TX.  This role requires evening and weekend availability to support performances, providing regular opportunities to experience the artistry, energy, and excitement that define Houston Ballet.

Academy Class Monitors will help ensure the safety and security of Houston Ballet Academy students at the Center for Dance, located in downtown Houston.

Houston Ballet Orchestra's 61 professional musicians provide great music to enhance the experience of a live ballet performance.

Become a part of Houston Ballet's world famous dance company.