We're excited to have you shop with us!
SPRING SPECTACULAR Frequently Asked Questions
How will the Spring Spectacular be different from the Nutcracker Market?
A: The 2019 Spring Spectacular will be very similar to the Nutcracker Market in concept, but it will be on a smaller scale, withover 160 merchants. Merchandise will include spring and summer apparel, gardening items, home decor for spring and summer holidays, vacation and beach items, gourmet food, accessories, and so much more!
Do the same policies and parking information apply to the Spring Spectacular as they do for the Nutcracker Market?
Are there ATMs available?
A: ATM machines are located just outside of each hall entrance. Spring Spectacular ticket windows accept only cash or checks – no credit cards.
Is there valet parking?
A: No, there is no valet available.
Is there some place I can check my packages so I don't have to carry them around?
A: Yes, you may check any size package, bag or item for a nominal fee. Package checks are located in the 900 aisle (booth #926). You have the option to either pick them up there before you leave or you will be given a pass to allow you to drive to the pickup area on the side of the building where we will load all of your items into your vehicle for you.
Where is the rideshare pick up and drop off located?
A: If you take Lyft or Uber, the pick up and drop off location is on the west side of NRG Center, by the entrance to Hall E.
Where can I find baby changing and breast pumping stations?
A: Baby changing stations are located in all men's and women’s restrooms. Women may nurse/pump in the Stroller Check Room 106.
Do children need tickets to enter the Market?
A: Children 4 years of age and under get in FREE. Please keep an eye out for your children. Lost children will be taken to the Information Booth. The Information Booth is located in the main center aisle.
Where can I park and how much is it?
A: To view parking map and for more detailed information, please visit the Parking page on our website under "Plan Your Visit". Parking is $15 per vehicle, is managed by NRG Park, and is subject to change at any time.
What items are prohibited in the Market?
A: For the safety and convenience of our shoppers, the Spring Spectacular does not allow any strollers, rolling carts, rolling bags, wagons, or pets inside the Market. Please visit our Accessibility Information page for more information.
For the safety concerns of patrons, Nutcracker Market Spring Spectacular may refuse entry of individuals in possession of prohibited items including, but not limited to: professional camera equipment or lenses over 12” in length, laser pointers, weapons/firearms, air horns/whistles or other noisemakers, and fireworks. No remote controlled vehicles, including cars, golf carts, hover boards, Segways, and unmanned aircraft (drones), are authorized to operate on NRG Park property.
I lost something at the Market. How can I find out if it was turned in?
A: During the Market, check with the Information Booth located in the main aisle near the stage area. After the Market, call Houston Ballet, 713-535-3231 to see if it was turned in.
Where is First Aid?
A: In the lobby near Hall C.
Are there trams or pedicabs available in the parking lots?
A: There will be pedicabs available throughout the NRG parking lots that can pick you up and take you to and from the entrance at NRG.
How can I become a merchant at the Spring Spectacular?
A: Visit the Merchants page on our websitefor application details.
Where are the restrooms?
A: Restrooms are located along both the front and back walls and in the lobby. Men’s Rooms: Back of Hall A, back of Hall C, front of Hall C and Hall A lobby
Do you provide any discounts for tickets at the Market?
A: Yes! Reduced price admission tickets will be sold at NRG ticket windows at the Market starting 3 hours prior to closing each day.
FOLLOW US ONLINE!
Stay in touch with the Nutcracker Market and follow all our
social media updates year-round!
We love to hear from Nutcracker Market fans! Contact us directly with any questions and stay connected with all Nutcracker Market updates on social media! #nutcrackermarket
Spring Spectacular General Admission
Click below for Spring Spectacular general admission ticket information.
Getting to the Market
Ask any shopping expert and they'll tell you - for the best holiday shopping experience, grab your shopping buddies and plan your visit to the Market at NRG Center!